Description
This Canadian Timber Collection Sauna by Dundalk LeisureCraft is handcrafted from Eastern White Cedar that is lighter in color and has tight knots in the wood. This Sauna kit comes with solid cedar cradles, aluminum bands with stainless steel hardware and is packaged in a ready to assemble kit. With a 2-4 person capacity, the CTC22W sauna fits family and friends comfortably.
The Eastern White Cedar used for this sauna is known for its resistance to decay, great insulation, elegant aging, and lovely aroma, making it a great species of wood for saunas. Choose from 6kW or 8 kW electric heaters from HUUM or Harvia, or a wood-burning Harvia Heater
Lead Time
Dundalk Leisurecraft saunas are luxurious saunas handcrafted in Canada with sustainably sourced Canadian lumber. Due to this, these saunas are made to order, which means there isn’t any inventory. Current lead time is 6-8 weeks to ship.
3-Year Warranty
The Canadian Timber Collection by Dundalk LeisureCraft Inc. is warranted against defects in materials and workmanship under normal/residential use for a period of three (3) years, as applicable, from the date of receipt of the product. This warranty does not apply to normal wear and tear and/or natural weather conditions. This warranty does not cover regular required maintenance. Refer to your assembly manual for maintenance guidelines. This warranty does not cover misuse or negligence and the manufacturer and associated retailers are not liable for any injury or damage caused by the product. This warranty is a parts-only warranty and any service or labor costs would not be considered as part of the 3-year warranty.
Features
2-4 Person capacity
Made in Canada
Eastern White Cedar – light color and knots
Solid Wide Benches
8 kW heater recommended or wood burning
Resources
Click the links below to see more detailed info about the CTC22W sauna.
Specification & Schematic Sheet
Installation and Operation Manual
Dundalk Leisurecraft Residential Shipping Information
Dundalk Leisurecraft Residential Shipping Additional Shipping Charges
Order Changes & Returns Policy
Dundalk LeisureCraft products are made to order. As such, the following applies to their products.
Order Cancelation Policy
1) Up to 14 days from order entry – you can cancel the order without penalty
2) After 14 days, a $65.00 cancelation fee will apply (item #: ORDCAN)
3) Within 7 days of the ship date, the order cannot be canceled
4) For all Canadian Timber Collection products, Dealers will have 24 hours to cancel the order for
the $65.00 cancelation fee (item#: ORDCAN)
Order Change Policy
1) Up to 14 days from order entry – you can edit/change the order without penalty
2) After 14 days, a $65.00 edit/change fee would apply (item#: ORDCHA)
a. Examples: adding removing products, adding removing options, changing the ship to
address, changing the shipping method, etc.
3) Within 7 days of the ship date, the order cannot be edited or changed
4) After the product has shipped, if the Dealer/Customer wants to change the ship to address, a
$250 fee will apply (#ADDCHANGE)
5) For all Canadian Timber Collection products, Dealers will have 24 hours to change the order for
the $65.00 change fee (item#: ORDCHA). After 24 hours, the order can not be changed.
Return Policy
1) Our stated return policy is: We do not accept returns
a. It is very expensive to return products back across the border
2) If a product must be returned to the factory, the following will apply:
a. 20% Restocking fee
b. Dealer/customer will be responsible for any and all shipping costs to the factory
c. Products must be returned in their original packaging and condition
d. Leisurecraft will inspect the product upon return and Leisurecraft will be the sole
decider of the condition of the product and the amount of the refund
Customer Refusal to Accept Delivery
1) If a customer refuses delivery and the Dealer asks Leisurecraft for assistance in selling the product to another Dealer, the following will apply:
a. 15% Restocking charge
b. Dealer will be responsible for all shipping and rerouting costs to the new delivery
address
Shipping
Please familiarize yourself with our Shipping & Delivery Policy before making a purchase. This policy governs all orders placed with us.
For any inquiries, please reach out to us via phone at 1-866-805-7999 or email us at [email protected]
SHIPPING AND DELIVERY OPTIONS
We provide a range of shipping options. Occasionally, our inventory may be managed by a third-party supplier who will handle the shipping process for your products.
FREE SHIPPING
Most orders qualify for free shipping, with certain exclusions (such as Healthsmart, Therasage, Healthyline, Scandia, Halotherapy, Ice Barrel). Please note that this eligibility may vary over time due to manufacturer arrangements.
Feel free to contact us if you’re uncertain about the shipping inclusion for the items you’re interested in.
INTERNATIONAL DELIVERY
We regret to inform you that we do not offer international shipping. Our shipping services are limited to the lower 48 states in the USA. If located in Hawaii, Alaska, or Canada please contact us for delivery options.
ORDER SHIPMENT NOTIFICATION
Upon placing your order, you’ll receive an order confirmation email. This confirms receipt of your order in our system and pre-authorization of your credit card for the purchase. We immediately contact our suppliers to verify stock availability for immediate shipment. Should your item be on backorder or unavailable, we’ll cancel the pre-authorization and notify you via email. For items ready for immediate shipment (within 5 business days), we’ll process the charges and proceed with shipping.
ORDER DISPATCH TIMELINE
If your order is in stock and the payment is processed, it will ship within five to seven business days from the order date. You’ll receive tracking information within 24 hours of your order leaving the warehouse, sent to the provided email address during checkout. In the event you don’t receive tracking details within six business days of your order, feel free to get in touch with us at [email protected].
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